Damaged xbox games

Go to Solution. November View in thread. November - last edited November Do you have another game disc for your Xbox One? Could you try to insert another disc in your console, and check if that one works?

You could also try to use your The Sims 4 disc in another Xbox, if you have that option. This way we will find out if the problem is the disc itself, or your console is not reading it for some reason, and we can try different things depending on the situation. Glad you found a solution, BaddMan! Thanks for sharing it with everyone. January June August The "download" button was beside the "buy" button on my system.

Maybe it will give you that option if you click buy? I'm probably wrong but it may work. Help us improve Answers HQ! It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair.

Screen Recorder. Transfer Products. File Management. More Products. Free Download For macOS Workable Solutions Step-by-step Troubleshooting Fix 1. Delete corrupted game files You can find and delete the corrupted game, then redownload it again to solve the problem. Select the storage location, and then press the A button Full steps Fix 2. Request an Xbox repair Another solution that you can try is to request Xbox repair from Microsoft. Full steps. Was This Page Helpful? Select Power mode , and then select Energy-saving.

Try your disc again. Wait a few seconds to see if the console recognises it. If the console can now read the disc, you can revert to instant-on power mode. Follow the above steps if the problem happens again. Solution 2: Request a repair. If the previous solution didn't fix the issue, your console will need a repair. Go to device services to submit a service request:. Device service and repair. Getting your Xbox device serviced. My disc loads but won't install.

If you're having problems with a game disc that loads but won't install, see:. Troubleshoot Xbox disc game installation. If your disc loads but your console doesn't recognise it the console tells you to insert a disc even though you already have , see the previous section:.

How to install games and apps on an Xbox console. The most common cause for installation stopped Xbox One is that your console is trying to download an update for the game while the game is installing.

Another common cause is that the game files you saved locally get corrupted. Sometimes the out-of-date console also might cause the problems with Xbox One installation.

Here are a few methods to try to fix your scratched disc at home: Rubbing Alcohol Method: Get a lint free non scratching cloth. Toothpaste Method: Use a small dab of the gritty type of toothpaste. Banana Method: Use a banana that is peeled and cut in half. Surface-level scratches can often be fixed using a substance like petroleum jelly Vaseline or toothpaste, though deeper scratches are impossible to fix.

Anything that you had purchased and have since deleted from your hard drive can be redownloaded at any time. When you delete an Xbox One game, the game is removed from your console, but you still own it. That means you are free to reinstall any game you have deleted, as long as you have enough available storage space.

To reinstall a title, select the appropriate one to highlight it and click Install.